Our Success Stories highlight individuals who have overcome barriers to improve their lives.
Delia. A story of determination.
Delia has been with Goodwill for nearly 4 years. She exemplifies how Goodwill helps change lives through the power of work. Prior to Goodwill, Delia lived paycheck to paycheck, struggling to support her family. A challenge many people in our community face. Having met multiple setbacks, with Goodwill's help she was determined to succeed.
Let’s watch Delia share how Goodwill recognized her potential, setting her up on a successful career path.
Haki. A story of resilience.
Fifteen years ago, Haki arrived in America as an immigrant escaping the war in Iraq. He didn’t know anyone, didn’t have any family and didn’t know the language or the culture. For months he struggled finding a job but remained determined. While he searched for opportunities, he began to teach himself English and immerse himself in American culture.
His search eventually led him to Goodwill where he began taking an IT course and was hired full time as a donation attendant. Since then, Haki has worked his way up to Senior Director of Donated, Goods Retail where he oversees more than 200 warehouse team members. Let’s watch Haki share how Goodwill recognized his potential, setting him up on a successful career path:
Brandi. A story of perseverance and second chances.
Childhood abuse led Brandi to a series of poor choices. Goodwill gave her the chance to reclaim her life. Brandi was introduced to Goodwill through our Reentry Program, where she earned a National Core Construction Education certification, OSHA training certification, and a Forklift operator’s license.
Upon completing the training, she was hired by Goodwill as an E-Commerce Sales Associate.Let’s watch Brandi share how Goodwill not only gave her a second chance, but also recognized her potential, setting her up on a successful career path:
Eric. A story of redemption.
At the age of 40, after attempting four times to get sober and to stop using drugs, Eric realized if he did not change his lifestyle, he was on a path to self-destruction.He got clean and sober but struggled to find a job. That is when Eric turned to Goodwill San Antonio for help.
As a Goodwill Team Member, Eric met with a life skills coach and discussed his struggles. His life skills coach provided him with bus passes and gift cards to purchase clothes and shoes for his job. Within a few months, Eric was able to save enough money to rent an apartment and buy a car. His managers recognize his work ethic and supported his decision to pursue another position at Goodwill.
Yolanda. A story of renewal.
Yolanda's life took unexpected turns after her marriage ended, leading her into addiction and homelessness. With courage, she sought help, achieved sobriety, and found employment at Goodwill San Antonio, which became her support system.
Despite facing health challenges like multiple sclerosis and a stroke, Goodwill Team Members stood by her, offering care and support. Through Goodwill's guidance and her own perseverance, Yolanda rebuilt her life, finding hope, purpose, and a supportive community!
Her story exemplifies the power of redemption and the transformative impact of organizations like Goodwill in people's lives.
Elizabeth. A story of second chances.
Decisions that Elizabeth made early in life led to her incarceration. Afterwards, she struggled to find employment until hearing about the services Goodwill offers from a friend. After starting with Goodwill as a cashier, her skills in customer service grew and she was able to move up to team lead within months. Elizabeth's true potential as a leader emerged and she enrolled in Goodwill's Leadership Development Program, where she learned the skills to become a store manager. Now the general manager of our Blanco Rd. location, Elizabeth is happy she's in a position to provide opportunities to others.
"Not a lot of employers give people like me second chances. Goodwill gave me that second chance to believe in myself and to be where I am today, and I'm grateful!"
Eddie. A story of hope.
Prior to working at Goodwill, Eddie was homeless, unemployed, and a new father. With the birth of his daughter, he knew he had to step up and provide for her. Goodwill helped him achieve financial stability and a new outlook on life. At Goodwill San Antonio, our Life Skills Coach Program helps Team Members, like Eddie, address personal, family, or job-related challenges to ensure workplace success and help them achieve personal and professional goals.
"I am truly grateful to Goodwill, for not only this job, but for the opportunity to better myself, and I am looking forward to what the future holds for me and my family."
Crystal. A story of second chances.
A difficult childhood led Crystal to poor choices and prison, Goodwill San Antonio led her to a new beginning through their Re-Entry Program. Now, Crystal is applying the skills learned while at Goodwill in her manufacturing job and is earning well above a living wage.
"I can't be more grateful with what Goodwill, God, and what I've done with myself to be able to take that next step."
Micaela. A story of opportunity.
Born with cerebral palsy, Micaela hasn't let a disability limit her ability to succeed. With the help of Goodwill San Antonio Business Services, and their partnership with the AbilityOne Program, she now has a career that gives her a sense of duty.
"At Goodwill, it's really inspiring to be a part of a team that wants to serve others and serve the community."
Nakia. A story of achievement.
Despite the challenges of being a single mother, with Goodwill's help, she achieved her dream of becoming a Registered Nurse through the Good Careers Academy.
"The Good Careers Academy does not just give you a job; they give us a career!"
Angelica. A story of perseverance
Angelica represents the thousands of individuals in our community, age 16-24, who are not enrolled in school or employed. With the support of her Goodwill Education Coach and staff at the NXT Level Youth Opportunity Center, Angelica and others like her, gain the confidence needed to realize their potential.
John. A story of determination.
John had a successful career in the trucking industry. However, his trucking career ended when he received a DWI in March 2019 in his personal vehicle, losing his commercial driver’s license. John stopped by a Good Careers Center and was immediately hired as a Donation Attendant for the South Park Goodwill Store. He worked at Goodwill for 3 years, earning a promotion to Team Lead. While at Goodwill, John learned about the Good Careers Academy’s CDL program. Goodwill assisted him with enrolling in the program and applying for financial sponsorship. Upon graduating, John was hired by the City of San Antonio.
“Goodwill taught me to not give up. Goodwill was the catalyst for enabling me to do what I love.”
Melinda. A story of perseverance.
Seeking a fresh start from a difficult family situation, Melinda and her son moved to San Antonio. Upon her arrival, Melinda saw a Goodwill sign and knew of Goodwill’s reputation of helping people find employment. Although she had a new job and was living with her son, the separation from her family triggered depression. Melinda began meeting with the Goodwill life skills coach, first to help address work–related concerns, but as she built trust with the life skills coach, Melinda opened up about her depression. Melinda’s life skill coach continued to support her and provide resources, including tele-therapy sessions help her address her depression. Melinda started engaging more with her team and quickly built a circle of friends, she finally had the support system she needed and deserved.
Elisama. A story of determination.
Growing up in Venezuela, Elisama quickly found her calling while volunteering at her local church. Seeing peoples’ gratitude through their smiles helped her realize that she wanted to pursue a career in dentistry. Elisama was referred to the NXT Level Youth Opportunity Center, which provides resources to individuals 16-24 years old, to assist them in achieving their educational and career goals. She met with a Goodwill Education/Career Coach to develop her career plan. Elisama’s coach helped her navigate the college application process and secure financial assistance for both her ESL class and dental assistant program at San Antonio College. With Goodwill’s support, Elisama is living her dream of working at UT Health San Antonio and is destined to become a dental hygienist.
Juan. A story of second chances.
August 24, 2021 is a day that Juan will never forget It was the day he was released after 8 years in prison for selling drugs. While staying in a halfway house, he learned that Goodwill San Antonio had training opportunities for those like him who were reentering the workspace after being incarcerated. Juan was accepted into the construction training program. After completing the training, he worked 3 jobs to make up to his family for what they had lost. Now settled, he is working with one employer, applying his construction and landscaping skills. Juan realized not everyone gets a second chance and he is grateful for being able to contribute to society in a positive way.
Tino. A story of second chances.
After the death of his mother, Tino began drinking heavily, which led to DUIs and time in prison. Upon his release, he visited a Goodwill Good Careers Centers for employment assistance and gained employment with Goodwill. After some struggles where he had setbacks, he has gained his confidence back and is on the road to success.
Sierra. A story of opportunity.
After high school, drugs steered Sierra down a dark road. Once she hit rock bottom, she moved in with her mom and found work at Goodwill as a cashier. Three years later, she is a manager of a Goodwill Store and thriving.
Becky. A story of perseverance.
Born with spina bifida and abandoned by her mother as a child, Becky learned early on to face life's challenges. Now, Becky is thriving in a position that allows her to use her skills to help others.
Christina. A story of achievement.
After receiving assistance with tuition, scrubs, and immunizations, she completed the Pharmacy Technician program in 2019.
Today, as a married mother of four, she is employed full-time and on a path of financial stability for her family.
Mignonne. A story of hope.
As Mignonne and her husband were preparing to move to San Antonio, she lost several family members within three months to various illnesses. Devastated, the challenges escalated when her husband lost his retirement benefits from a career in the oil and gas industry.
With little savings and no retirement to fall back on, Mignonne needed immediate income to stabilize her family's situation. But a career search in a new city was proving difficult.
Frei. A Story of perseverance.
Frei grew up taking care of her sisters while her mother battled issues that affected the family. That passion to care for others continued as Frei became a mother to her own children. But when her son passed unexpectedly, the trauma that followed almost became more than she could bear. Frei lost her job, her home, and at times had no transportation, yet found the strength to persevere.
Maria. A story of courage.
Maria became a young mother only to fall into the cycle of domestic violence she grew up in. But when the abuse overflowed to her children, Maria knew something had to change. With no home, no money, no vehicle and no support, Maria turned to Goodwill San Antonio, who provided an immediate opportunity for employment, child care assistance, and case management support. With help from Goodwill, Maria has found the confidence and means to stand on her own.
Syretta. A story of redemption.
After serving for 6 years in the US Army, Syretta used her educational benefits and enrolled in a nursing program. Obstacles in life made the journey to receiving her education tough, but her faith kept her strong. Syretta attended a Goodwill Veterans Resource and Career Center job fair and was hired for a Goodwill San Antonio contract job at Randolph Air Force helping Veterans receive their decorations and benefits. Her new career allows Syretta to honor her fellow Veterans.
Michael. A story of determination.
After being laid off from the oil company, Michael needed to find a job quickly to avoid losing the family home. As his unemployment benefits were running out, he learned about the Commercial Drivers License program from Good Careers Academy. After completing the program, Michael was able to earn a rewarding career as a Commercial Truck Driver, allowing him to continue providing for his family.
Evelyn. A story of persistence.
During her teen years, Evelyn went through some hard times that led to a pregnancy, dropping out of school and serving a 3-year prison sentence. Hitting rock bottom, Evelyn knew that she had to make changes in her life. Through the Fresh Start program, Goodwill San Antonio helped her re-enter into society and earn a wage in a retail position. With the encouragement of her store manager, Evelyn applied to the Nurse’s Aide program. Her training and dedication led to a Supervisor position for a community healthcare agency.
Virginia. A story of accomplishment.
Virginia, as a single mother of two, realized going back to school was the only way she would have financial security for her and her family. With the help of Goodwill San Antonio and the Good Careers Academy, she obtained a trade certification in a high-demand occupation as a Licensed Certified Pharmacy Technician. She now has options and is considering pursuing a career as a Pharmacist.
Martha. Driving towards homeownership.
Martha wanted to purchase a house, but with a Class B license, she did not have the finances to achieve this dream. She knew becoming a Class A truck driver would not only advance her career, but would also enable her to realize her dream. However, she lacked the confidence to pursue a Class A license. The Goodwill Commercial Truck Driving License program offered through the Good Careers Academy, was the opportunity she needed. With the encouragement from Goodwill, she obtained her Class A license and is looking forward to purchasing a house.
Travis. A story of determination.
As a medically retired veteran, Travis and his family saw an uncertain future ahead. Both he and his wife were looking for employment to support their three children. With the help of the Goodwill Veterans Resource and Career Center, he was able to obtain a position with the Awards and Recognition Center at Randolph Air Force Base. Aided by the Good Careers Academy, his wife was able to complete the Certified Nurse’s Aide Program. Goodwill helped them secure their futures and gave them back their self-worth.
Clarissa. Good Careers Academy Graduate.
Clarissa attended the on-campus Pharmacy Technician program at Lytle High School during her senior year. Having the program held at the high school was not only convenient, but enabled her to simultaneously earn a trade certification as a Pharmacy Technician in addition to her high school diploma. She is now employed as a Pharmacy Technician and credits Goodwill with helping her earn more than minimum wage. Clarissa is using her new certification as a stepping stone and will be applying to Nursing School in her future.
Samuel. Successful second career after the military.
Samuel retired from the U.S. Army and was ready for a second career. Enrolled at Goodwill’s Good Careers Academy (GCA), Sam got the training he needed to transition into a promising new career as a Pharmacy Technician, a high-demand, high-growth occupation in our area. Today, Sam is no longer worrying about how he will take care of his family. He is on the path to a new career and a brighter future.
Richard. Successful veteran.
After more than 20 years of serving his country in the U.S. Air Force, Richard made the leap into the civilian world. Though he was retiring from the military, he knew he wanted to do more with the rest of his life. When he heard that Goodwill offered a Veterans Outreach Program designed to help military veterans transition into civilian careers, he knew he had help in reaching new goals. Now, after forging a new career path with help from Goodwill, Richard is in turn providing hope and guidance to others as a financial counselor for United Way.
Iliana. Successful Good Careers Academy Graduate.
Iliana lost her job while going through a high-risk pregnancy and for a time, she was homeless. She discovered the career opportunities offered through Good Careers Academy (GCA) while living in a shelter and decided she wanted to go back to school. Goodwill offered resources and solutions to overcome obstacles she had. As a certified Medical Assistant, she now has a career, not just a job. Her next goal is to buy a house for her kids and Goodwill helped her start that dream.